About Us
Daily Painter's Frames is a division of Franken Frames, Inc. My goal is to provide the Daily Painter Artist a resource for quality custom framing at the best prices with unsurpassed customer service for your small pieces of artwork. We have been providing custom frames to artists since 1987. We have built our business on referrals. Artists, galleries, photographers, interior designers and corporate customers around the world continue to place their trust in us. They have discovered the benefits of buying direct. Whether you're buying one frame, fifty frames ...or more we will will deliver consistent, quality products our customers demand - and at wholesale prices with room for profit. Our customers are our best advertising because they tell others - " This is the place to go for custom frames." Thanks for visiting our website and please be patient as we add over 50 new frame styles over the next few months. We look forward to partnering with you and feel if we can help you to become more successful then in turn we will become more successful as well.
Roger Chase - President - Franken Frames, Inc and The Daily Painter's Frames Division
1204 W. Mountain View Road
Johnson City, TN 37604
p. 1-800-322-5899 ext. 6
f. 1-866-926-8853
e-mail - [email protected]
Roger Chase - President - Franken Frames, Inc and The Daily Painter's Frames Division
1204 W. Mountain View Road
Johnson City, TN 37604
p. 1-800-322-5899 ext. 6
f. 1-866-926-8853
e-mail - [email protected]
Our GuaranteeWe guarantee your satisfaction with every custom frame ordered. If questions occur as we process your order, we will contact you via e-mail or by phone. Should you discover a problem with your order when it arrives, please e-mail or call us toll-free and we'll make it right. Just call our parent company
( Franken Frames, Inc. ) 1-800-322-5899 ext. 6 until we have a dedicated toll free number installed for this division or e-mail us: [email protected] Placing Your OrderAll orders are placed online. A return e-mail confirmation will be sent for all online orders within 24 hours. This confirmation will include the invoice number associated with the order, an the anticipated ship date. If you have a due date for the order you will simply e-mail us back with the date you need the order.
PricingPrices listed are wholesale prices. The price of each frame includes custom cut assembled frames including black mounting board, dust cover and hangers.
A 10% discount will be applied to orders over $500. A 15% discount will be applied to orders over $1000. MeasurementsWhen ordering there are two styles to choose from, the "Edge to Edge" and "Floater" panel frame. The "Edge to Edge" panel frame allows the artwork to fit into the frame from inside lip to inside lip exposing the entire piece of art. The "Floater" panel frame provides a small black ( approx. 1/8" ) black border between the edge of the artwork and the inside lip of the frame. This will expose the entire piece of artwork as well. This gives the illusion that the artwork is floating in the frame. The black border pops the artwork in the frame and emphasizes the artwork in the presentation.
Colors and SamplesColors on this website are as accurate as possible, but actual color can differ when viewing on different web browsers. Moulding finishes can vary from batch to batch and may not correspond exactly to the online image. These variations are beyond our control and are not considered grounds for return. If the variation is substantial, we will call you. If a match to the online image is critical, request a free sample chip before ordering. Free 1" to 2" samples may be requested by clicking the contact us form and simply insert free samples in the comments section with the style numbers listed.
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ShippingOrders are usually shipped within 5 working days of the order being placed. We will ship your order via FedEx or UPS. You will be notified via e-mail when the order is shipped. If there are any back-orders or other delays with your order you will be contacted by phone or e-mail.
We offer FREE GROUND SHIPPING ON EVERY ORDER EVERY DAY. The Free Shipping applies only to the Continental U.S. For shipping to Alaska, Hawaii or other U. S. Territories please e-mail us with your address and requested items. Damaged OrderThe frames in your order are packed in perfect condition. Each order is shipped in a custom-made box with packing material to cushion the contents during transit. However, if damage does occur: Note any external damage to the box (holes, tears, dents, etc.). Look especially closely at the corners of the box. Damage may not be obvious, like crushed corners or sides that have rebounded.
INSPECT CONTENTS OF BOX UPON DELIVERY. If contents are damaged just call or e-mail us. Keep the shipping box and packing for inspection by the shipper. You must notify us of any damage within 15 days of receipt. We will replace any damaged frames immediately and file a claim for the damaged frames. ReturnsAll frames are custom made for you; therefore we cannot accept returns or exchanges unless we have made an error or there are defects not noticed by us. Should a frame need to be returned, you must first contact us to receive a return authorization number. Returns without a return authorization number will not be accepted.
PaymentAll orders are prepaid before shipping.
We accept Visa, MasterCard, Discover and American Express. We accept checks but the order will not be shipped until your check is received. Special OrdersAll of our frames can be special ordered to any size you may need. Please visit our parent company ( Franken Frames, Inc. ) at
www.frankenframes.com for more information. Product InfoWe do not sell metal or poly frames. Our mouldings all have a wood base with a wide variety of finishes. The ECO frames are on a MDF base with a wrap finish.
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